| Name of Complainant | |
| Date of Complaint | August 14, 2020 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Good day,
I have a serious issue at hand, I bought airtime from my bank to my Airtel line and it was successful ,for me to buy data it was saying insufficient fund I checked my balance and I saw 20 naira and I loaded 3000 naira , how is that even possible between 2mins for me to buy data my whole money is not there , I called customer care and I requested for my last 5 transaction and I saw the 3000 naira I loaded , how do I get my 3000 back because i don’t understand how my money just vanished
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