| Name of Complainant | |
| Date of Complaint | May 16, 2022 |
| Name(s) of companies complained against | IRCTC |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Kindly resolve my pending refund which are lying with paytm since last 15 days.
Train ticket refund
Booking ID: 17956899218 (Delhi to Jammu ) ( Registered mobile -9540134603 Sushil Kumar Koul)
Electricity meter recharge ( done on 15th May-2022)- Rs 3000/-( Thru mobile -9540134119 -Sushil Kumar Koul) – Society Name : The golden palm – M-1304 sec 168 Noida
ID: 101010132909744
ID: 18052379967 Rs 1000/- ( Thru mobile -9540134603-Puja Koul) The golden palm – M-1304 sec 168 Noida
Both the incidents has caused inconvenience and the amount you are holding is around 6000/- This is very disturbing and no one from you is attending the issue. Booking process from IRCT site is book the ticket ask for login id and post verification IRCTYC ask for payment and if not verified payments are not asked. But in case of Paytm book ticket , ask for money and post that ask for verify login ID of IRCTC and if problem arises hold the money of the customers , and use it in share markets strange.??.
Kindly resolve my issue else will have to initiate legal action for mental harassment and holding money since last 15 days ..
• Train Ticket booked thru IRCTC post your failure
• Electricity meter was down for 4 hours due to your failure to transfer amount to Society account
What is the observation. For accepting money server is working and for transferring to service partner like IRCTC .. Paytm excuse some backend problem.
Image Uploaded by Sushil Kumar Koul: