Money deducted Refund not issued both merchant and google pay blaming each other

Name of Complainant USHA
Date of ComplaintDecember 16, 2020
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by USHA:

I had done transaction on 10 dec 2020 on Akbartravels .com and ticket failed telling that upi transaction was not done. When contacted Google pay they told contact bank and when contacted sbi complaint centre they told money transferred to merchant bank account (Axis bank) .Transaction no is 034520642684

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Money deducted Refund not issued both merchant and google pay blaming each other

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