Money deducted from PhonePe account but order is not placed by FlipKart

Name of Complainant Ashish Sontakke
Date of ComplaintOctober 22, 2018
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Ashish Sontakke:

Dear,

Coming direct to the point, 02/10/2018 morning I was purchasing one product from FlipKart and for the payment I choose PhonePe. But my amount Rs. 1899 is deducted from my DCB bank account through PhonePe and it’s not reached to FlipKart and in result my order is not placed.
                   I also inform this to FlipKart and PhonePe. Since 2nd of october both are denying to return my amount. So many times I mailed and called them but they didn’t resolve my issue.
Below I will mention the details of transaction.
                  Please look into this matter.
Name- Ashish Sontakke
Email- ashishsontakke.ixviii@gmail.com
Transaction ID- P1810020637496722528958
Order ID- OD113529773078724000
Paid to – FlipKart
Through- PhonePe
Bank – DCB bank
Amount- Rs. 1899
Contact No.- 8788177904/9404466111

Image Uploaded by Ashish Sontakke:

Money deducted from PhonePe account but order is not placed by FlipKart

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