Money deducted from my account for recharge . Recharge not done

Name of Complainant KeerthanaMRelekar
Date of ComplaintOctober 15, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by KeerthanaMRelekar:

YONO Ref. No. SBILT30092021234831052734 for transaction of Rs. 79.00 from A/c 8761 in State Bank of India (SBI) for bill payments on 30-Sep-21 at 23:48. If not done by you ,forward this SMS from your regd. mob. no. to 9223008333 to deactivate your user id or call 1-800-111109.
Dear Customer, Your recharge for AIRTEL PREPAID – account 9880470061 for Rs 79.00 with reference no YONOABDI000084519233 has been received and recharge will be initiated with the operator shortly. -SBI
Dear SBI Customer, Case – 67536836 is created for the complaint registered by you and will be resolved at the earliest.
Even after 3 days no refund nor recharge

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Money deducted from my account for recharge . Recharge not done

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