Money deducted from my account but did not come in my jio pos lit app

Name of Complainant	Kavita prakash barnela
Date of Complaint	June 27, 2021
Name(s) of companies complained against	Reliance Jio
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Text of Complaint by Kavita prakash barnela:

Money deducted but did not came in my jio pos lite app even after 10 days of waiting and the customer care is also not helping.
plz help me
i have also attached screenshot of debited money

Image Uploaded by Kavita prakash barnela:

Consumer Complaints Court