| Name of Complainant | |
| Date of Complaint | December 8, 2025 |
| Name(s) of companies complained against | Snapmint |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear Snapmint Support Team,
I am writing to report a serious issue regarding my recent transaction on your platform.
I made a successful payment of ₹544.12 on 3rd December 2025 at 02:01 AM through PhonePe/UPI.
However, after completing the payment, the Snapmint app is showing “Invalid Order ID”, and I am unable to view any order status, details, or tracking information.
Payment Details:
PayU Transaction ID: 118211673
PhonePe Transaction ID: T2512030201204460555836
UTR Number: 811291328867
Amount Paid: ₹544.12
Order Details (from the app):
Snapmint Order ID: 44425901
Skullcandy Order ID: Cuvtzrgn1764707451709
Product: Skullcandy Uproar TWS
Order Value: ₹1633
Refund my money , now
Don’t ignore this message
Urgently big problem
