Money deducted from bank but not received in Wallet

Name of Complainant Aman
Date of ComplaintAugust 1, 2023
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link
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Text of Complaint by Aman:

have deposited 2000rs two time (total4000rs)in 1win on 30 july 2023 10:56pm 2000rsand 1 August 10:07am 2000rs, the money got debited from my bank but it doesn’t reflecting in my 1win game account! I tried raising issue and did talk with their customer care but they said that the deposite was cancelled… now I don’t know where my money go and they asked to mail them stating the issue and I did that, but I did not get any response mail from them, the customer care keeps asking me to wait but not telling me exactly in how much time I will get my money back or will it be deposited in my 1win account!

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