Money deducted from account but transaction not completed

Name of Complainant Hardeep Singh Luthra
Date of ComplaintMay 13, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Hardeep Singh Luthra:

 

Order: Two packs of Bosch dishwasher detergent.
Cost : Rs.800
Message from Bank:
“Transaction for INR?@800.0 to IBIBO WEB PVT LTD has been completed successfully with reference id 515512315.”
However, transaction was not completed and Croma has denied having received this payment.
Please look into the matter.

Image Uploaded by Hardeep Singh Luthra:

Money deducted from account but transaction not completed

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