| Name of Complainant | |
| Date of Complaint | August 11, 2022 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
I made a UPI transaction using Google pay to amazon on 17th July 2022. But after making the payment I received an email confirmation from amazon that the amount is hard declined. But the amount has been deducted from my account. I thought after 2 days it will be refunded. But no response was there. Then I contacted my bank and registered a complaint over there. Bank officials are telling me the amount is successfully credited in the merchant’s account and they also provided me with that proof of successful transaction but when I contact amazon they are telling me that money doesn’t reach there and the transaction is still failed.
Image Uploaded by Alfiya Razak: