Money deducted from account but order not placed

Name of Complainant Faruk Abdullah Khan
Date of ComplaintJuly 23, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Faruk Abdullah Khan:

Text of Complaint by Faruk Khan

Dear,

Coming direct to the point, 21/07/2020, 12pm I was purchasing one product from FlipKart and for the payment I choose PhonePe. But my amount Rs. 11894/- is deducted from my SBI bank account through PhonePe and it’s not reached to FlipKart and in result my order is not placed.
I also inform this to FlipKart and PhonePe. Since 22 July both are denying to return my amount. So many times I mailed and called them but they didn’t resolve my issue.
Below I will mention the details of transaction.
Please look into this matter.

Name- Kader Ali /Phonepay name Faruk Abdullah khan
Paid to – FlipKart
Through- PhonePe
Bank – SBI Debit card ending 8923
Amount- Rs. 11,894/-
Contact No.- +91 60035 19078
PhonePe number – 7002333483
Contact me through – 7002333483

Image Uploaded by Faruk Abdullah Khan:

Money deducted from account but order not placed

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