Money deducted from account but not received in my game wallet

Name of Complainant	Sanket Chindhe
Date of Complaint	June 14, 2023
Name(s) of companies complained against	Rummy Golds
Category of complaint	Mobile Phone
Permanent link of complaint	Right click to copy link
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Text of Complaint by Sanket Chindhe:

Yesterday I added 500rs in Rummy Golds application payment is deducted from my bank account but money not added in game wallet

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