Money deducted for a Failed UPi transaction on paytm

Name of Complainant Parasu Ram M
Date of ComplaintDecember 14, 2018
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Parasu Ram M:

upi reference id:834647624409

my account number paytm:8897242521

contact number :8897242521

Money is deducted from my bank account when performing upi transaction against 10 pe 25 of rs 2000/-  and the transaction said payment failed and rejected but money deducted without message and even amount is not credited to either receiver or refunded to my original account.and i have not received any transaction message to my mobile number but money deducted, and if i generate ticket on upi transaction it is not showing any complaint regarding money deducted.

Customer care service is also not responding from 2 days  many times i am contacting them but are all not attending any of my call.just says all our executives are busy please be wait in line for when ever i make  a call them.

i want my rs 2000/- cash back and something should think of negligence of paytm customer care service

Image Uploaded by Parasu Ram M:

Money deducted for a Failed UPi transaction on paytm

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