| Name of Complainant | |
| Date of Complaint | May 2, 2020 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I did a recharge of Rupees 598 selecting the 84 days 1.5GB/Day plan for the phone number 9989034903. I did it through Phonepe UPI. The money has been deducted from my account but the phone number isn’t recharged. I have been assured from Phonepe customer services that the money has been credited to Airtel’s account.
Please do the needful as soon as possible and refund the amount as the recharge has been done alternatively.
The details are as follows:
Number : 9989034903
UPI Transaction ID : P2004131050564533506578
Date and time of transaction : 13th April 2020, 10:51 am
Please let me know if anything more is required from my end.
