Money deducted but recharge not done

Name of Complainant aradhay Mehra
Date of ComplaintJuly 6, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by aradhay Mehra:

On 30 june I did a recharge on my Airtel number through Airtel thanks app (payment through Google Pay) of rs 598 after discount Rs558 was debit..Recharge not sucessfull yet…I called Airtel Customer care but no satisfactry answer and visited on nearest store they said wait for 3 days amount will be credited but nothing happened…I will attach the Payment ScreenShot…please help me.

Image Uploaded by aradhay Mehra:

Money deducted but recharge not done

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