Money deducted but recharge not done

Name of Complainant Gayatri Patwardhan
Date of ComplaintOctober 17, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Gayatri Patwardhan:

The validity of my pack expires on 15th Oct so I recharged my phone with 449 rupees pack. Right after recharge it said recharge successful and money was deducted from my account but recharge is not done. I did not receive any confirmation and it isn’t showing in transaction history either.

Image Uploaded by Gayatri Patwardhan:

Money deducted but recharge not done

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