Money deducted but recharge not added

Name of Complainant Mohan
Date of ComplaintNovember 14, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Mohan:

Dear sir
My airtel recharge done by airtel app of 6GB for 7 days was shown successful but not recharged…please see to it that it gets resolved..I will forward u the message with the trans id
Rs.92.0 recharge successful on 9560091105; TransID 181114133985 Free Music on Airtel, http://wynk.in/mu/web FREE 50% Night Internet Cashback Daily. To activate, click http://airtel.in/night
Recharge done on 14-11-2018 02:18PM,MRP:Rs92.00,GST 18% payable by Company/Distributor/Retailer:Rs14.03,TransID428137223.To check your balance,validity,call tariff and best recharges,dial *121*51# or download My Airtel App, click www.airtel.in/5/LBNV
Enjoy 6GB data for 7 days.Download the Airtel TV App. Click get.airtel.tv

Image Uploaded by Mohan:

Money deducted but recharge not added

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