Money deducted but recharge failed

Name of Complainant Arishmita sarkar
Date of ComplaintMay 12, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Arishmita sarkar:

I had opted for a recharge for my bsnl number on 26th april 2023 but the recharge failed and the money got deducted from my bank account. I called the company several times and even emailed them telling to return my money. They always said that they have requested for the refund and the money will be refunded within 1 to 7 working days. Today is 12th may 2023 and still now i did not get my money back. What type of robbery is this? Such a bad and cheap company. I will never make a mistake again to do any type of recharge from this site. Total fraud.

Image Uploaded by Arishmita sarkar:

Money deducted but recharge failed

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