Money deducted but not credited to MSEB account neither refunded to me

Name of Complainant Ravindra Sawant
Date of ComplaintFebruary 6, 2021
Name(s) of companies complained against
Category of complaint Electricity
Permanent link of complaint Right click to copy link
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Text of Complaint by Ravindra Sawant:

I have made a payment of Rs.2660 on 23 Jul 2020, through UPI (google pay) towards Consumer No. 000030241444 to MSEB (electricity bill). The payment was successful. HDFC account is mapped with Google Pay.

UPI Transaction ID
020515274934

Google Transaction ID
CICAgKDZg4e-FA

To: utilitiespaytm
utilities-paytm@icici

Till today payment has not been credited to MSEB account neither refunded to me.

Receipt is attached herewith.

Image Uploaded by Ravindra Sawant:

Money deducted but not credited to MSEB account neither refunded to me

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