Money deducted but no confirmation of hotel

Name of Complainant Sayed Abdurrehman
Date of ComplaintDecember 25, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Sayed Abdurrehman:

I have been a frequent user of Agoda app for booking hotels or flights but one incident changed my complete prospective over Agoda. I selected a hotel in Agoda app which was under my credentials which I use frequently selected room and did the payment but my money got deducted hotel didn’t get booked I tried connecting Agoda but no response. There is no helpline number nothing to connect with. I am extremely felt bad after this fraud. The transaction money got deducted is INR 5086.00. I request Agoda and consumer section to help get my refund.

Image Uploaded by Sayed Abdurrehman:

Money deducted but no confirmation of hotel

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