Money deducted and not refunded

Name of Complainant Simran Pathroliya
Date of ComplaintFebruary 7, 2021
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Simran Pathroliya:

Respected sir,

I have tried to made a transaction of 10,000 tO a SBI bank account on 25.12.20 but it got failed so I tried making the transaction from UPI.
Later on I checked that the transaction which got failed was also got deducted I have the screenshot of the transaction highlighted please look into the matter and do the needful at the earliest I have made numerous complaints to your Paytm service but I didn’t got any solution please help me out below is the screenshot of the same.

Image Uploaded by Simran Pathroliya:

Money deducted and not refunded

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