| Name of Complainant | |
| Date of Complaint | August 13, 2020 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Sub: Money debited from my Bank account (HDFC Bank) but not loaded in my Airtel wallet (Mahalakshmi)
- I used Airtel thanks app to pay my electricity bill on Aug 11th 2020 but transaction failed still my Airtel wallet got debited for the bill amount Rs.770.Please reload my money ASAP to pay my bill on time.I am really upset with your customer support because unable to reach your customer care representative even after trying n number of times and also options are not clear to resolve the issue using the usd code.I will never use Airtel Thanks app to pay my bills.Do the needful at the earliest.
