Money debited from bank but not added to the game account

Name of Complainant	Naresh
Date of Complaint	July 4, 2023
Name(s) of companies complained against	Rummy wealth
Category of complaint	Banking
Permanent link of complaint	Right click to copy link
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Text of Complaint by Naresh:

I want add money to the game.money is debited from my bank account but it is not added to the game account

Image Uploaded by Naresh:

Consumer Complaints Court