| Name of Complainant | |
| Date of Complaint | May 21, 2020 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
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On May 19th, 2020, around 5:43 pm, a bill payment of Rs 598 was initiated towards my prepaid mobile number- 9401948534 through Airtel thanks app using my SBI debit card.
There appeared a technical error followed by a a popup-“transaction failed”. However, the amount got debited from my bank account.
Thereafter, I didn’t receive any confirmation SMS regarding the recharge from the company.
Image Uploaded by Meenakshi:
Violet mein balance hai hai fir bhi recharge nahin kar pa raha hun payment file likhkar a raha hai please help