| Name of Complainant | |
| Date of Complaint | April 18, 2021 |
| Name(s) of companies complained against | myntra |
| Category of complaint | Miscellaneous |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I had ordered clothes from myntra worth 989. The payment was through Net banking on 12-04-2021 and showing payment successful. Bt order cannot placed and money debited from my account. I had enquired on myntra about this and they replied as they didnt recieve money. I had enquired on bank and filed a written complaint. I called several times to bank, myntra. But no one replied. So kindly get back my money.
Image Uploaded by Dhivya .s:
On 17th april, I have placed a order from Myntra and money of 2626 is debited from my ICICI account but later no order is placed for that amount on Myntra. I contacted with the customer service and the customer service person was rude and didn’t obliged to help me on this matter for the refund of this amount. Later I contacted to my bank and they have confirmed the successful transaction of said amount through googlepay to myntra on same mentioned date. In response to help , bank have credited the amount to myntra beneficiary with amount 2626 corresponding with RRN number to help refund my money back.. but Myntra declined to provide me any help and also deny to even check with the RRN number with all proofs and details and it’s has been more then one month but no help is being provided instead of just delays and further extended dates after trying more than 20 calls and false assurance of crediting amount in 8-10 working days to Myntra but now it has been more than one month (39 days in total) .Being a loyal customer, Myntra has really disappointed me to the core for falsefully deducting my amount and fail to refund even after all proof and details. This is really disappointing and failed customer satisfaction from Myntra. Myntra has even cross the boundary telling my issue has been resolved while it never get resolved and im still fighting to get my refund paid on time. Myntra is a disappointment in the name of brand to their loyal customer. If my issue will not get resolve on time I will approach to the consumer court and file a complaint against Myntra for false deducting of amount and failed to provide fair customer service and satisfaction on time.
Is ur issue resolved, coz right I’m also facing this same problem
Is your issue got resolved? As I am facing same issue
Did u get refund. Coz I’m too facing this problem. If not let’s help each other