Name of Complainant	ANUP KUMAR SAR
Date of Complaint	December 26, 2021
Name(s) of companies complained against	Jio
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Respectedsir , I ANUP KUMAR SAR, trying to recharge my family phone number on 09/12/2021 at 9:44 AM
using MY JIO APP through phone pay which is linked by my Paytm payment bank. At that time the transaction was completed and I got a message given below ” Rs.666.00 sent to jio@yesbank from your Paytm a/c 91XX7225. Ref: 134318286378. View your past payments at https://m.paytm.me/msg :PPBL” . My money is debited from account but recharge don’t happen. So please check my amount and refund my money .
I am attaching ascreenshot of my transaction as reference.
Please do the needful

Image Uploaded by ANUP KUMAR SAR: