| Name of Complainant | |
| Date of Complaint | May 5, 2019 |
| Name(s) of companies complained against | |
| Category of complaint | Corruption |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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On 21st April 2019, i added INR 6000 to my paytm wallet, in the pop up window i selected carefully paytm wallet instead of paytm gift voucher but still the money got added to my paytm gift voucher. I again tried to add another INR 6000 to my paytm wallet and this time more carefully but still the amount got into the paytm gift voucher.
Paytm team is saying that my KYC was pending (which i got completed now) that’s why they added to paytm gift voucher.
My QUESTION is if the paytm wallet was inactive then the transaction should have been cancelled as in the pop up i did not selected paytm gift voucher which makes it clear that i don’t want to add money to paytm gift voucher.
I don’t want to use paytm for shopping and now they are forcing me to use the same, which is unethical practice, my 12000 INR is stuck with them.
I want to file a lawsuite against these thiefs, please suggest.
Image Uploaded by Raja Pankaj Singh: