| Name of Complainant | |
| Date of Complaint | October 21, 2025 |
| Name(s) of companies complained against | MOMOE Surface |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I received a Cash on Delivery parcel under your tracking system, but it contained unrelated low-value items instead of the ordered product.
Details:
Order No: 21366735
AWB No: 3159429092964
Product name (as per message): Korean Whitening Gold Smooth Tone Up (Pack of 2)
Amount Paid: ₹699/-
Delivery Date: 13.10.2025
The parcel only contained a Vaseline lip balm and Boroplus cream. I did not place this order myself.
Please investigate this fraudulent shipment, share the seller details, and guide me on how to get my refund.
I am also filing a complaint with the Cyber Crime portal.
Image Uploaded by Ashwini Khope:
Hi,
I got the same order from the same seller today (25th Oct 2025). This seems to be a common scam that they do with leaked address data. Best course of action if anyone else gets this is to refuse delivery.