| Name of Complainant | |
| Date of Complaint | May 13, 2023 |
| Name(s) of companies complained against | Flipkart |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi
I purchased VIVO T2X MOBILE FROM FLIPKART AND GOT IT ON 29 TH OF APRIL , THE PHONE IS NOT WORKING PROPERLY, THE BATTERY IS DRAINING FAST AFTER FULL CHARGE ITS DRAINING VERY FAST AM UNABLE TO USE IT FOR EVEN HOURS.
I TRIED TO RAISE RETURN REQUEST ON FLIPKART SITE BUT GOT ERROR MESSAGE LIKE TRY AFTER SOME TIME, I CONTACTED FLIPKART THEY TOLD ME THAT I HAVE TO CONTACT VIVO FOR 7 DAYS BRAND REPLACEMENT AND PROVIDED ME VIVO CUSTOMER CARE NUMBER I CONTACTED SEVERAL TIMES EVEN PERSONALLY WENT TO VIVO AUTHORISED SERVICE CENTER AT BENZ CIRCLE VIJAYAWADA,BUT VIVO CUSTOMER CARE PERSONS TOLD ME ITS FLIPKART’S RESPONSIBILITY TO REPLACE DEFECTIVE MOBILE
I INFORMED THE SAME TO FLIPKART THEN THEY GAVE ME THIS VIVO EMAIL TO CORRESPOND I HAVE ALREADY SENT A MAIL TO U YESTERDAY REQUESTING YOU TO RESOLVE MY ISSUE STILL I DIDN’T GET ANY RESPONSE I ONCE AGAIN REQUEST YOU TO RESOLVE THE ISSUE BY REPLACING THE DEFECTIVE VIVO T2X MOBILE AS ITS NOT WORKING PROPERLY THE BATTERY IS DRAINING FAST.
WITH REGARDS
Show quoted text
———- Forwarded message ———
From: Krishna Mohan
Date: Fri, May 12, 2023, 5:38 PM
Subject: REPLACEMENT of VIVO T2X 5G PHONE IMMEDIATE ACTION REQUIRED
To:
Hi
I purchased VIVO T2X MOBILE FROM FLIPKART AND GOT IT ON 29 TH OF APRIL , THE PHONE IS NOT WORKING PROPERLY, THE BATTERY IS DRAINING FAST AFTER FULL CHARGE ITS DRAINING VERY FAST AM UNABLE TO USE IT FOR EVEN HOURS.
I TRIED TO RAISE RETURN REQUEST ON FLIPKART SITE BUT GOT ERROR MESSAGE LIKE TRY AFTER SOME TIME, I CONTACTED FLIPKART THEY TOLD ME THAT I HAVE TO CONTACT VIVO FOR 7 DAYS BRAND REPLACEMENT AND PROVIDED ME VIVO CUSTOMER CARE NUMBER I CONTACTED SEVERAL TIMES EVEN PERSONALLY WENT TO VIVO AUTHORISED SERVICE CENTER AT BENZ CIRCLE VIJAYAWADA,BUT VIVO CUSTOMER CARE PERSONS TOLD ME ITS FLIPKART’S RESPONSIBILITY TO REPLACE DEFECTIVE MOBILE
I INFORMED THE SAME TO FLIPKART THEN THEY GAVE ME THIS VIVO EMAIL TO CORRESPOND I HAVE ALREADY SENT A MAIL TO U YESTERDAY REQUESTING YOU TO RESOLVE MY ISSUE STILL I DIDN’T GET ANY RESPONSE I ONCE AGAIN REQUEST YOU TO RESOLVE THE ISSUE BY REPLACING THE DEFECTIVE VIVO T2X MOBILE AS ITS NOT WORKING PROPERLY THE BATTERY IS DRAINING FAST.
WITH REGARDS
Hi
I purchased VIVO T2X MOBILE FROM FLIPKART AND GOT IT ON 29 TH OF APRIL , THE PHONE IS NOT WORKING PROPERLY, THE BATTERY IS DRAINING FAST AFTER FULL CHARGE ITS DRAINING VERY FAST AM UNABLE TO USE IT FOR EVEN HOURS.
I TRIED TO RAISE RETURN REQUEST ON FLIPKART SITE BUT GOT ERROR MESSAGE LIKE TRY AFTER SOME TIME, I CONTACTED FLIPKART THEY TOLD ME THAT I HAVE TO CONTACT VIVO FOR 7 DAYS BRAND REPLACEMENT AND PROVIDED ME VIVO CUSTOMER CARE NUMBER I CONTACTED SEVERAL TIMES EVEN PERSONALLY WENT TO VIVO AUTHORISED SERVICE CENTER AT BENZ CIRCLE VIJAYAWADA,BUT VIVO CUSTOMER CARE PERSONS TOLD ME ITS FLIPKART’S RESPONSIBILITY TO REPLACE DEFECTIVE MOBILE
I INFORMED THE SAME TO FLIPKART THEN THEY GAVE ME THIS VIVO EMAIL TO CORRESPOND I HAVE ALREADY SENT A MAIL TO U YESTERDAY REQUESTING YOU TO RESOLVE MY ISSUE STILL I DIDN’T GET ANY RESPONSE I ONCE AGAIN REQUEST YOU TO RESOLVE THE ISSUE BY REPLACING THE DEFECTIVE VIVO T2X MOBILE AS ITS NOT WORKING PROPERLY THE BATTERY IS DRAINING FAST.
WITH REGARDS
Show quoted text
———- Forwarded message ———
From: Krishna Mohan
Date: Fri, May 12, 2023, 5:38 PM
Subject: REPLACEMENT of VIVO T2X 5G PHONE IMMEDIATE ACTION REQUIRED
To:
Hi
I purchased VIVO T2X MOBILE FROM FLIPKART AND GOT IT ON 29 TH OF APRIL , THE PHONE IS NOT WORKING PROPERLY, THE BATTERY IS DRAINING FAST AFTER FULL CHARGE ITS DRAINING VERY FAST AM UNABLE TO USE IT FOR EVEN HOURS.
I TRIED TO RAISE RETURN REQUEST ON FLIPKART SITE BUT GOT ERROR MESSAGE LIKE TRY AFTER SOME TIME, I CONTACTED FLIPKART THEY TOLD ME THAT I HAVE TO CONTACT VIVO FOR 7 DAYS BRAND REPLACEMENT AND PROVIDED ME VIVO CUSTOMER CARE NUMBER I CONTACTED SEVERAL TIMES EVEN PERSONALLY WENT TO VIVO AUTHORISED SERVICE CENTER AT BENZ CIRCLE VIJAYAWADA,BUT VIVO CUSTOMER CARE PERSONS TOLD ME ITS FLIPKART’S RESPONSIBILITY TO REPLACE DEFECTIVE MOBILE
I INFORMED THE SAME TO FLIPKART THEN THEY GAVE ME THIS VIVO EMAIL TO CORRESPOND I HAVE ALREADY SENT A MAIL TO U YESTERDAY REQUESTING YOU TO RESOLVE MY ISSUE STILL I DIDN’T GET ANY RESPONSE I ONCE AGAIN REQUEST YOU TO RESOLVE THE ISSUE BY REPLACING THE DEFECTIVE VIVO T2X MOBILE AS ITS NOT WORKING PROPERLY THE BATTERY IS DRAINING FAST.
WITH REGARDS
———- Forwarded message ———
From: Krishna Mohan
Date: Fri, May 12, 2023, 5:38 PM
Subject: REPLACEMENT of VIVO T2X 5G PHONE IMMEDIATE ACTION REQUIRED
To:
Hi
I purchased VIVO T2X MOBILE FROM FLIPKART AND GOT IT ON 29 TH OF APRIL , THE PHONE IS NOT WORKING PROPERLY, THE BATTERY IS DRAINING FAST AFTER FULL CHARGE ITS DRAINING VERY FAST AM UNABLE TO USE IT FOR EVEN HOURS.
I TRIED TO RAISE RETURN REQUEST ON FLIPKART SITE BUT GOT ERROR MESSAGE LIKE TRY AFTER SOME TIME, I CONTACTED FLIPKART THEY TOLD ME THAT I HAVE TO CONTACT VIVO FOR 7 DAYS BRAND REPLACEMENT AND PROVIDED ME VIVO CUSTOMER CARE NUMBER I CONTACTED SEVERAL TIMES EVEN PERSONALLY WENT TO VIVO AUTHORISED SERVICE CENTER AT BENZ CIRCLE VIJAYAWADA,BUT VIVO CUSTOMER CARE PERSONS TOLD ME ITS FLIPKART’S RESPONSIBILITY TO REPLACE DEFECTIVE MOBILE
I INFORMED THE SAME TO FLIPKART THEN THEY GAVE ME THIS VIVO EMAIL TO CORRESPOND I HAVE ALREADY SENT A MAIL TO U YESTERDAY REQUESTING YOU TO RESOLVE MY ISSUE STILL I DIDN’T GET ANY RESPONSE I ONCE AGAIN REQUEST YOU TO RESOLVE THE ISSUE BY REPLACING THE DEFECTIVE VIVO T2X MOBILE AS ITS NOT WORKING PROPERLY THE BATTERY IS DRAINING FAST.
WITH REGARDS
Hide quoted text
Hi
I purchased VIVO T2X MOBILE FROM FLIPKART AND GOT IT ON 29 TH OF APRIL , THE PHONE IS NOT WORKING PROPERLY, THE BATTERY IS DRAINING FAST AFTER FULL CHARGE ITS DRAINING VERY FAST AM UNABLE TO USE IT FOR EVEN HOURS.
I TRIED TO RAISE RETURN REQUEST ON FLIPKART SITE BUT GOT ERROR MESSAGE LIKE TRY AFTER SOME TIME, I CONTACTED FLIPKART THEY TOLD ME THAT I HAVE TO CONTACT VIVO FOR 7 DAYS BRAND REPLACEMENT AND PROVIDED ME VIVO CUSTOMER CARE NUMBER I CONTACTED SEVERAL TIMES EVEN PERSONALLY WENT TO VIVO AUTHORISED SERVICE CENTER AT BENZ CIRCLE VIJAYAWADA,BUT VIVO CUSTOMER CARE PERSONS TOLD ME ITS FLIPKART’S RESPONSIBILITY TO REPLACE DEFECTIVE MOBILE
I INFORMED THE SAME TO FLIPKART THEN THEY GAVE ME THIS VIVO EMAIL TO CORRESPOND I HAVE ALREADY SENT A MAIL TO U YESTERDAY REQUESTING YOU TO RESOLVE MY ISSUE STILL I DIDN’T GET ANY RESPONSE I ONCE AGAIN REQUEST YOU TO RESOLVE THE ISSUE BY REPLACING THE DEFECTIVE VIVO T2X MOBILE AS ITS NOT WORKING PROPERLY THE BATTERY IS DRAINING FAST.
WITH REGARDS
Show quoted text
———- Forwarded message ———
From: Krishna Mohan
Date: Fri, May 12, 2023, 5:38 PM
Subject: REPLACEMENT of VIVO T2X 5G PHONE IMMEDIATE ACTION REQUIRED
To:
Hide quoted text
Hi
I purchased VIVO T2X MOBILE FROM FLIPKART AND GOT IT ON 29 TH OF APRIL , THE PHONE IS NOT WORKING PROPERLY, THE BATTERY IS DRAINING FAST AFTER FULL CHARGE ITS DRAINING VERY FAST AM UNABLE TO USE IT FOR EVEN HOURS.
I TRIED TO RAISE RETURN REQUEST ON FLIPKART SITE BUT GOT ERROR MESSAGE LIKE TRY AFTER SOME TIME, I CONTACTED FLIPKART THEY TOLD ME THAT I HAVE TO CONTACT VIVO FOR 7 DAYS BRAND REPLACEMENT AND PROVIDED ME VIVO CUSTOMER CARE NUMBER I CONTACTED SEVERAL TIMES EVEN PERSONALLY WENT TO VIVO AUTHORISED SERVICE CENTER AT BENZ CIRCLE VIJAYAWADA,BUT VIVO CUSTOMER CARE PERSONS TOLD ME ITS FLIPKART’S RESPONSIBILITY TO REPLACE DEFECTIVE MOBILE
I INFORMED THE SAME TO FLIPKART THEN THEY GAVE ME THIS VIVO EMAIL TO CORRESPOND I HAVE ALREADY SENT A MAIL TO U YESTERDAY REQUESTING YOU TO RESOLVE MY ISSUE STILL I DIDN’T GET ANY RESPONSE I ONCE AGAIN REQUEST YOU TO RESOLVE THE ISSUE BY REPLACING THE DEFECTIVE VIVO T2X MOBILE AS ITS NOT WORKING PROPERLY THE BATTERY IS DRAINING FAST.
WITH REGARDS
———- Forwarded message ———
From: Krishna Mohan
Date: Fri, May 12, 2023, 5:38 PM
Subject: REPLACEMENT of VIVO T2X 5G PHONE IMMEDIATE ACTION REQUIRED
To:
Hide quoted text
Hi
I purchased VIVO T2X MOBILE FROM FLIPKART AND GOT IT ON 29 TH OF APRIL , THE PHONE IS NOT WORKING PROPERLY, THE BATTERY IS DRAINING FAST AFTER FULL CHARGE ITS DRAINING VERY FAST AM UNABLE TO USE IT FOR EVEN HOURS.
I TRIED TO RAISE RETURN REQUEST ON FLIPKART SITE BUT GOT ERROR MESSAGE LIKE TRY AFTER SOME TIME, I CONTACTED FLIPKART THEY TOLD ME THAT I HAVE TO CONTACT VIVO FOR 7 DAYS BRAND REPLACEMENT AND PROVIDED ME VIVO CUSTOMER CARE NUMBER I CONTACTED SEVERAL TIMES EVEN PERSONALLY WENT TO VIVO AUTHORISED SERVICE CENTER AT BENZ CIRCLE VIJAYAWADA,BUT VIVO CUSTOMER CARE PERSONS TOLD ME ITS FLIPKART’S RESPONSIBILITY TO REPLACE DEFECTIVE MOBILE
I INFORMED THE SAME TO FLIPKART THEN THEY GAVE ME THIS VIVO EMAIL TO CORRESPOND I HAVE ALREADY SENT A MAIL TO U YESTERDAY REQUESTING YOU TO RESOLVE MY ISSUE STILL I DIDN’T GET ANY RESPONSE I ONCE AGAIN REQUEST YOU TO RESOLVE THE ISSUE BY REPLACING THE DEFECTIVE VIVO T2X MOBILE AS ITS NOT WORKING PROPERLY THE BATTERY IS DRAINING FAST.
WITH REGARDS
