Mobile Recharge via Gpay Amount Debited but not recharged till 6-12-2021

Name of Complainant B. Ramesh
Date of ComplaintDecember 15, 2021
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link
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Text of Complaint by B. Ramesh:

My BSNL Number(8300108916) is from Tamil Nadu, Coimbatore District. On 29-11-2021 my recharge got expired. So, I had done the recharge of Rs.98/- via Google Pay. The amount credited from the bank was Rs.98/- but recharged was not done for mobile and the amount was not refunded till 6-12-2021. So, request you to do the needful. Below are the transaction details attachments.
Total amount: Rs. 98/-
Mobile number: 8300108916
Date: Nov 29,2021 10.42 am
From: rameshcables4@okaxis
Issuer Banker: Tamilnad Mercantile Bank
To: euronetgpay.pay@icici
Google Transaction ID: CICAgODuku6-PQ
UPI Transaction ID: 133340016856

Image Uploaded by B. Ramesh:

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