Mobile purchased in Sangeetha Mobiles store, cash back and Price drop protection not received even after 10 month

Name of Complainant Saranya
Date of ComplaintAugust 15, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Saranya:

I have purchased my mobile OPPO F17Pro at a sangeetha Store in Nandini Layout on Nov 28,2020 at the time of purchased they have promised me i will get a cash back of 1500 if i purchase through card and i will get price drop protection upto 2000/- if the price of the mobile drops with in 30 dyas and some free accessories. But even after 10 months of purchase i didnt get any cash back , i didnt get the price drop protection what they have offerred me .(the price of the mobile got reduced within 15 days by 1500/- , i contacted them through mails there is no response at all. and the calls are never answered and when i visited the store at NANDINI LAYOUT the executive keep on saying some cock and bull stories , but never escalated the matter and never resolved .

Image Uploaded by Saranya:

Mobile purchased in Sangeetha Mobiles store, cash back and Price drop protection not received even after 10 month

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