Name of Complainant	Nagender against order no 6365765234 wrong product recieved
Date of Complaint	June 19, 2020
Name(s) of companies complained against	Ezeephone
Category of complaint	Mobile Phone
Permanent link of complaint	Right click to copy link
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I am bought a mobile phone from ezeephone site , Model Name -,MY ORDER NO AGAINST 6365765234. Krypton X2 Pro. Storage -. Memory, Storage & SIM: 8GB RAM | INTERNAL STORAGE 128 GB
Its feachers. Below
Memory, Storage & SIM: 8GB RAM | 128GB storage expandable up to 256GB | Dual nano SIM with dual standby (4G+4G)
Item Weight –
168 g
Product Dimensions –
15.5 x 0.8 x 7.4 cm
Batteries –
1 Lithium Polymer batteries required. (included)
OS –
Android v9.0 Pie operating system with 2.3GHz + 1.7GHz Exynos 9611 octa core processor
Wireless Communication –
Bluetooth, WiFi Hotspot
Connectivity Technologies –
2G, 3G, WCDMA, 4G LTE:FDD, TDD
Special Features –
Dual SIM and Hybrid Slot, GPS, Music Player, Video Player, FM Radio, Accelerometer, Fingerprint Sensor, Gyro Sensor, Geomagnetic Sensor,
Display Technology –
16.2 cm (6.4 inch) 2340×1080 pixels dew-drop Fullscreen FHD+ Super AMOLED Display
Other Camera Features –
32 MP Front Camera and 64 MP (f/1.8) + 8 MP (f/2.25) + 2 MP + 2 MP Primary Camera
Form factor –
Touchscreen Phone
Weight –
168 Grams
Colour –
Midnight Blue
Battery Power –
4000 mAh Li-ion Battery
Phone Talk Time 29 Hours
Whats In The Box –
Handset, Non-removable Battery Included, Travel Adapter, USB Cable, Type C Earphones, Ejection Pin and User Manual
Warranty
1 Year + 6 Month Manufacture Warranty

but i am received in a same order no 6365765234 and my prepaid bluedart courier dummy phone . not in use . please take a action against ezeephone company for Fraudness .

i am attachment a video of receiving phone .

thanking .

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