Mobile Network issue

Name of Complainant Arun singhal
Date of ComplaintSeptember 19, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Arun singhal:

I am a pre-paid customer of Airtel since last six years.

Since 2020, I have been facing network problem in and around my residential address (indoor and outdoor both). “1282 arihant nagar ext. Gommatgiri, jambudi hapsi, indore, madhyapradesh 453112” I registered a complaint about it at 121 (Airtel’s Customer Care Centre), on 10 july 2021, 13 july 21 and 15 july 2021. After that I updated my complaint more than 20 times at 121.

Whenever I called, I was given a promise of 48 hrs…And hold me our network team will be worked on this problem.

48 hrs didn’t turned up for week….and I kept calling…and calling…again..and again regarding my problem….
I received only 2 calls regarding my problem.
Now I am suffering from big difficulties Due to this ‘Unprofessional’ and ‘Unethical’ behaviour of a reputed company.

Image Uploaded by Arun singhal:

Mobile Network issue

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