| Name of Complainant | |
| Date of Complaint | June 1, 2022 |
| Name(s) of companies complained against | Vodafone Egypt |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have been a loyal customer since 2004. I am a vodafone red customer. This month (May, 2022) the internet quota was all consumed (20GB) in 7 days though i didn’t do anything unusual or different than previous months. I complained to the customer service and requested to solve the issue for more than two weeks and no-one ever replied or called back. I called 4 times, as can be checked, and filed anther request to have a supervisor to contact me with, nothing was done in addition to they said a lie that i have been contacted by a supervisor that never happened. I am complaining about the bad services, false consumption as well as lying in a an open case.
Dr. Mona Elgayyar
+201003777297
