Mobile Internet Services

Name of Complainant Pinaki Pal
Date of ComplaintMarch 1, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Pinaki Pal:

I am using Airtel Postpaid for so many years. Until last couple of months, things have become worst! At my home, I get less than 1 mbps speed on 4G LTE. I daily travel to Bellandur from Whitefield and in the entire, there is hardly any internet connection! I think I have waited too long for this hoping things will be fine but pissed off now. This has been escalated a couple of time in past but no improvement! My concern is, if you can’t provide basic services, why are you charging for this? In a popular area in a city like Bengaluru, why do I have to suffer with basic services on a daily basis? Why there is no improvement in QoS?

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Mobile Internet Services

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