| Name of Complainant | |
| Date of Complaint | December 20, 2022 |
| Name(s) of companies complained against | MOBIKWIK |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
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Mobikwik was repeatedly suggesting to complete kyc. While doing that they smartly sneaked zip account creation which they charged Rs. 99 which I was unaware. Then when I got bill I raised issue because I did not know zip account and charges.By the time I got reply from mobikwik they already charged penalty which I refused because it was their delay in response.So i raised another issue meanwhile they again charged penalty without resolving issue.To which I warned them of closing account if I do not get response to my issue. Later i closed my account and paid just 99 bill which the generated i thought they settled it on zip account amount. But to my surprise they again generated bill with penalty which I think is unethical.
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