Mobikwik over charged

Name of Complainant Kiran Kumar Kasala
Date of ComplaintNovember 7, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Kiran Kumar Kasala:

I have done a recharge for my mobile number while paying I choosed Mobikwik. but that automatically selected zip account without my notice. later when i open mobikwik app there was charge of Rs99 activation fee for activation of zip account which was not communicated while selecting the payment mode.
So totally I had to pay 199 by oct oct 16th. For every 7 days from oct 16th They are penalising with 100% fine and today is Nov 6th the total amount reached to 436.88 rupees
Every day I am receiving messages and calls to pay the bill with fine.
You tell me here who on this Democratic India will pay 300%+ fine for just utilising 100 rupees.
Dear team, please solve this dispute with Fraudulent mobikwik company.

I am not ready to pay unnecessary fine imposed on me. I will just pay whatever Rs. 100 I utilized

Image Uploaded by Kiran Kumar Kasala:

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