Mobike bought from Cashify in bad condition

Name of Complainant Sarabjit singh
Date of ComplaintJune 27, 2023
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Sarabjit singh:

I bought s23plus from cashify under superb category. I have received the delivery on 10 june 23. I ordered the phone in superb condition. But phone has a big dent on top left side. Also the cable is in damage condition. Attaching the photos for your reference.
I asked them to arrange for pickup and replace the product, because you cannot sell dented/chipped phones under super category.
Now they are asking me daily to wait 24 – 48 hours from last one week. There is no resolution.

Image Uploaded by Sarabjit singh:

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