Misuse of Personal Data and Illegal Loan Approval

Name of Complainant Niraj rawal
Date of ComplaintMay 10, 2025
Name(s) of companies complained against ,
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Niraj rawal:

Here is the complaint rewritten in English:

**Subject: Complaint Regarding Unauthorized Loan Approval and Misuse of Personal Information**

To,
The Customer Support Officer,
\[Fibe Loan /pen cash,mb loan]

Respected Sir/Madam,

I am writing to file a serious complaint regarding the unauthorized approval of a loan in my name through your app/platform. I have never applied for any loan, yet a loan was approved using my personal details without my consent.

This loan was sanctioned without any application or permission from me, and now I am being asked to repay an amount I never borrowed. This is not only unethical but also a serious legal violation. Additionally, I was shocked to find out that your app has accessed all the contact details from my phone without my permission, which is a gross violation of my privacy.

I request you to:

1. Immediately cancel the loan that was fraudulently approved in my name.
2. Stop any repayment notifications or recovery attempts against me.
3. Remove and permanently delete all my personal and contact information from your database.
4. Provide a written confirmation that no dues are pending in my name.
5. Investigate how this breach happened and take strict action against the responsible individuals.

If immediate action is not taken, I will be compelled to report this to the Cyber Crime Cell and the Reserve Bank of India (RBI), and take legal action to protect my rights.

I expect a prompt response and resolution to this matter.

Sincerely,
\[niraj rawal]
\[9860415588]
\[Email Address – if available]
\[8/05/2025]

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