Misuse of my airtle mobile at Reliance digital Jio

Name of Complainant Sundara Raghavan
Date of ComplaintJune 14, 2022
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Sundara Raghavan:

I did not order for the jio mobile number 7307738788. I am not in India. I am in Germany now. I do not know how this order went through. I got this mysterious SMS in my airtel mobile number to activate the JIO SIM card which I did not order. When I complained about this to JIO customer care, they sent me a reply to send me the screenshot of my “My Jio” profile page. Since I do not have a JIO SIM card, I can not see the “My Jio” profile page. I sent the receipt which I could download from the link in the SMS. The name and address mentioned in the receipt is not mine. But the mobile is mine. This is a fraud. I do not know how reliance digital could simply allow anyone to use anyone’s mobile number to order. I see this act of Reliance Digital Jio staff as careless and irresponsible.

Image Uploaded by Sundara Raghavan:

Misuse of my airtle mobile at Reliance digital Jio

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