Missing Items

Name of Complainant Shweta Dhiman
Date of ComplaintDecember 15, 2021
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link
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Text of Complaint by Shweta Dhiman:

Hi,

I am just frustrated with your delivery services. You delivery associate tell lie and doesn’t deliver the complete items.

This time also happened the same thing.

I asked to your delivery associate to check the items but he said that all the items are here. If there will be any issue, you can call me.

Finally, few items were missing as usual. When I called to that delivery associate, he said that I will make a complaint to my manager and you will get missing items tomorrow.

I knew that he is just making fool because nothing happened as usual.

I raised a ticket on your website and it’s been 3 days but no response.

What type of customer support is this. This is a type of harassment and I should raise a complaint in consumer forum for this fraud and harassment.

If its your mistake, then why can’t you provide quick resolution.

This is ridiculous. I will definitely stop shopping from JioMart just because of worst delivery system.

OrderID#16380824670064355A

Missing Items:

1: HSN:07092000 EAN:590003627
POTATO FRESH
29.00 1.0 29.00

2: HSN:07092000 EAN:590001787
P TOMATO
70.00

3: HSN:09109100 EAN:8901192221018
CHAKKI ATTA 10 kg PP
279.00 1 279.00

4: HSN:07092000 EAN:590000534
ST MIXFRUITJAM500g
72.50 1 72.50

5: HSN:11010000 EAN:8902901001716
SPRING ONION 200 g
16.00 1 16.00

6: HSN:34022010 EAN:8901030850523
GOOD LF KGMO 1 L PET
189.00 1 189.00

Now please resolve this concern without wasting more time.

Either send the items or issue the refund, so I can order again.

Please do needful.

Image Uploaded by Shweta Dhiman:

Missing Items

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