| Name of Complainant | |
| Date of Complaint | July 17, 2020 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
My Exam was scheduled on 17th July 2020 at 12:00 PM.
I was prepared with my laptop and recharged mobile with valid Internet pack. At 11:45 when I received the link for exam I found that my Internet stopped working, I tried restarting my phone, changed network settings but I was unable to connect to Internet. So thought of calling my friends and ask for help but I was unable to make calls. So I missed my exam.
I contacted airtel customer care service and they told me that there is a network up gradation work is going on in my area that’s why I am facing the problems.
Airtel should have informed in advance so that I would have thought ofor something else for my exam.
I missed my exam because of the negligence of Airtel.
Image Uploaded by Ravindra Kumar: