Misleading job offers where company is minting money in the name of security deposit

Name of Complainant Poornima J
Date of ComplaintAugust 16, 2023
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by Poornima J:

Hi,

Earneasy24 is an app which provides jobs to enter captcha from mobile or laptop.
1. Where to start the work we are compulsory asked to choose an appropriate plan.
2. This plan is where we have to pay initially an amount of rs.500 to rs.4500, which is said to be reimbursed after completion of min of work that amounts to rs.35000.
3. But the gimmick starts right from the plan chosen till completion of the work.
4. As per plan chosen, where for example if we choose to pay Rs. 999, we can start earning money after completing the job amounts to rs.10000. Where we are paid rs.75 for every 1000 captchas entered post completing the job that amounts to rs.10000. In order to start earning money we have to enter 133,333.33 no.of captchas. Post which for every 1000 captchas we get 75rs. And the initial deposit of rs.999 will be refunded after completing the job that amounts to rs.35000 i.e., 400,000 no.of captchas.
5. Now the gimmick starts where we are unable to enter the right captchas. The no.of right captchas vs no.of wrong captchas are almost very close. Hence I had sent an email to the company on the I’d help@earneasy24.com with screenshots where I was unable to solve the Captchas.
6. I was initially asked to work only on the captchas that are easy to solve. Now these captchas take a min of 25 mins to enter 100 captchas. So in order to earn first rs.10000 we have to enter 133,333.33 no.of right captchas. Which demands an approximate man hour of 555.55hours i.e., 70 days if a person works for 8hours a day.
Post which the person will start earning rs.75 for every 1000 captchas. So the actual earnings start from 71st day. That means to get the promised refund of rs. 10000/- will be actually paid after completing the job that amounts to rs.35000 i.e., 140 days of work ( where a person works for 8hours a day).
7. In order to enter the right captchas of 400,000, approximately we will have to enter almost 100,000 to 300,000 of wrong captchas. In total approximately, both right and wrong captchas, come together 500,000 to 700,000 captchas.
8. The most affected people are those who work out from mobile here they are expected to hold the mobile device in hand for 8 hours for 140 days. It amounts to a lot of physical strain in hand, stress on eyes switching keyboard for capital letters, numerics, special characters. Above all the radiation that the device emits for 8 hours for every single day till they complete the task is the major health issue.
9. The main concern is I have written multiple emails continuously for 17 days asking them to help with those captchas which we are unable to type, so far I haven’t received an email with a solution except that they will get back to us with the solution.
9. My query is if the company itself is unable to solve the captchas why are they giving to us as a job to perform. It is quite sure that most of them due to the enormous physical stress caused by this activity would give up the job without asking for a refund. And even the company’s refund policy states that they shall not refund the amount under any circumstances except the way out is completing the task.
10. Imagine if 100 people are taking up this job in a day by making rs. 1000 as the initial deposit, and even if 50 out of 100 decide to complete the task, the rest 50*rs.1000 goes to the company without any effort. That means 50000*30=15,00,000 per month goes to the company without any effort.

I request the appropriate government department to intervene since most of the non working folks are falling into this kind of trap.

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