Misleading done by showing branded item & delivering local product

Name of Complainant Mohit Agrawal
Date of ComplaintJuly 29, 2020
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Mohit Agrawal:

  1. I had placed an order looking at the ad on my Instagram that lead me to your website Music ERA. The order I received is very different and is wrong from the order I placed.… It does not match at all. I am charged ₹1599 for this and I feel cheated as they are promising something and delivering something different. I want my refund. i ordered a combo headphones rs.1599 bt they give me local headphones. so i want to returned the product and want my full money refund .

Image Uploaded by Mohit Agrawal:

Misleading done by showing branded item & delivering local product

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