| Name of Complainant | |
| Date of Complaint | June 18, 2019 |
| Name(s) of companies complained against | Godrej |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
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My refrigerator was not working properly. Technician was sent through authorised service centre and was unqualified and not trained.
He couldn’t analyse the problem and had put a sensor costing 1100 rs.
The problem was not resolved and for next three days the technician kept making excuses such as wiring was left to be done , i forgot to repair the fan etc.,
Services have been totally misleading even though they are charging me a service charge of rs 500
When asked on toll free no to be connected to senior manager i was put on a hold for 15 mins which was totally disappointing.
Serious actions to be taken against godrej for misleading, doing fraud, wasting time and money , giving unnecessary problems to the customer.
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