| Name of Complainant | |
| Date of Complaint | June 3, 2022 |
| Name(s) of companies complained against | Shine.com |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
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I have been called by shine.com representative Mr. Sahu on my mobile from the landline no.080 37071445 on 7th May 2022 at 12:04 pm and told me that shine.com is exploring job opportunities and based on my work experience I will get a good job opportunity with a decent salary package. Then he asked me for a subscription for a resume booster to avail of all the shine’s services and it will benefit the most and for sure. I told him to wait for two days. I will think it over and let you know. After 2 days i.e. on Monday 9thMay 2022 again he called me on my mobile and again started luring me by saying you have so many years working experience and you are not getting a decent salary as you have stuck to the same company for the last 15 years. But did not give me an understanding of the services and heavy service charges thereby. He sent me a link of payment of Rs.3292 in my email as an application booster package. I paid Rs.3292 through their payment link. He asked for paying within 5 -10 min. otherwise the link would expire. After making the payment he said their Resume team will contact me. Mr. Abhimanyu called me the same day on my mobile as team leader to look after my services. He asked me for a convenient time to call as the call will last for 40 to 45 minutes. I gave him 4 pm the same day. Again Mr. Abhimanyu started luring me by mentioning my experience and how I am at a loss due to working with the same company. Thereafter whenever Mr. Abhimanyu called me and had a new demand, after paying the previous one which didn’t spoke of before. In just 3 days they have grabbed a total amount of Rs.29525.82 (3292+4932+8376+12925.82) from me. On 12th May when I made payment of Rs.12925.82 he had assured me this is the final demand and I don’t have to pay more. And to save my previous payments, though I don’t have money, I borrowed from my friend to make the payment. But after making the payment of Rs.12925.82 he again started demanding to pay another 12,000 after a week. I was shocked and surprised with financial tension and with the fear of getting cheated started asking to refund my payment. He said payment is not refundable which neither Mr. Sahu nor Mr. Abhimanyu informed me before. Everything was vague and money laundered. Immediately I sent an email to their customer care email ID: resume@shine.com. After that their representative Mr. Taiyyab had called me and said either you accept their service, the payment is non refundable. Since then I have been writing emails to them for a refund of my payment. Their email IDs are; contactus@shine.com;lovely@shine.com; resume@shine.com but they are forcing me to join their services. Now I don’t have any faith in their services and don’t want to trap more and more in their services though they are saying they are genuine. While searching on google now I have found that so many cases like me are there registered against shine.com. Shine.com representatives Mr. Sahu and Mr. Abhimanyu didn’t make me aware of non-refundable policy terms and kept on asking me for payments only. Neither I have signed any agreement with them nor agreed any terms in their online portal. After making payment they are writing emails that they have a non-refundable policy. I request you please help me to get back my payment of Rs.29525.82 paid to shine.com, I have not used their any services nor accessed their portal. They have grabbed money from me with misleading advt. and pressurize me to make payment. And now they are forcing / pressurizing me to utilize their services.
Please give justice and help me to get back my hard earned money.
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