| Name of Complainant | |
| Date of Complaint | July 18, 2022 |
| Name(s) of companies complained against | Go mechanic |
| Category of complaint | Automobiles |
| Permanent link of complaint | Right click to copy link |
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Self – ANUP SINGH
CONTACT – 8693067616
BRIEF – MY CAR (HONDA CITY ZX AUTOMATIC) UNDERWENT A BREAKDOWN 2 WEEKS BACK, I TOWED IT TO A LOCAL SHOP FOR THE REPAIR, THEY INSPECTED AND CONCLUDED THE CLUTCH ISSUES.(THEY WERE UNABLE TO REPAIR IT DUE TO THE LACK OF AVAILABILITY OF PARTS)
I CONTACTED IMMEDIATELY A DAY AFTER TO GO MECHANIC AND SPOKEN TO SUMIT, DHRUVIN AND CONFIRMED WITH THEM ON THE CLUTCH REPLACEMENT, THEY SAID ITS DOABLE AND THERE IS A SUCCESS RATIO IN SUCH CASES.
SO I TOWED IT TO THE NEAREST GO MECHANIC SERVICE CENTER (BHAYANDAR-HATKESH) ON THE VERY SAME DAY.
ON CONTINUOUS FOLLOW UP 3-4 DAYS THEY SAID THAT THE CLUTCH PLATES ARE OKAY, THERE ARE SOME WIRING ISSUES WHICH NEEDS TO BE REASSEMBLE. I SAID OKAY AND GIVEN PERMISSION, THEY CHARGED ME 4500/- FOR THAT,
FEW DAYS LATER I WENT TO THR WORKSHOP TO SEE MY CAR ,THERE THEY SAID ME THAT THE TYRES ARE JAMMED DUE TO WHICH ITS NOT MOVING, I SAID THEM TO FIX IT AGAIN , HERE THEY CHARGED ME AGAIN APPROX 4K,
AFTER COUPLE OF DAYS I GOT A CALL FROM THEM STATING THAT THE CLUTCH HAS GOT BURNT DUE TO WHICH THE CAR US UNABLE TO MOVE, AND RECOMMENDED ME TO CHANGE THE ENTIRE TRANSMISSION (SECOND HAND COSTING TO 35K)
AFTER 2 WEEKS OF TIME AND MAKING SO MUCH BILLS THEY ARE ASKING ME TO DO THE STUFFS WHICH MY LOCAL MECHANIC HAD SAID ME AT THE BEGINNING WITHOUT MAKING ANY BILLS,
MORE OVER THIS THEY SENT ME A UNGENUINE BILL WHICH ON ARGUMENT WAS MADE AGAIN WITH LESSER AMOUNT.
I THEREFORE REQUEST INTO THIS MATTER AND TAKE SOME APPROPRIATE STEPS INTO IT.
AWAITING REPLY.
REGARDS
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