| Name of Complainant | |
| Date of Complaint | October 6, 2024 |
| Name(s) of companies complained against | Jio |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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On 02-10-2024 at around 5PM, I received a message saying
“Dear Jio user,
Congratulations!
Your number has received the Jio Welcome Offer and you can use TRULY UNLIMITED 5G data with upto 1 Gbps speeds, at no additional cost.
Kindly do the following to experience JioTrue5G:
1. Update the latest software of your device by going to Settings->About Device->Software Update
2. Kindly activate 5G by going to Settings->Mobile Network->SIM->Network Type 5G
With Love,
From Jio”
With the above message, I am using data but data getting consumed from my daily pack even i am on 5G network. Kindly take action on network provider for misguiding the customers with wrong messages.
