MISGUIDANCE AND SPOILING THE IMAGE OF THE COMPANY

Name of Complainant SUBHANKAR DAS
Date of ComplaintSeptember 10, 2022
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by SUBHANKAR DAS:

Spoken to the Airtel Customare Care Executive regarding a new connection (Prepaid) and as per the option choosen “Door step delivery”, Shared all the details with location for sim delivery. As they promise within 2 hours it will delivered before they will call .
I have waited 3 more hours , Total -6 hours to get the sim card.
but didn’t received .
When i call to Customare Care Mr.Wasim said he cnt help it out go to nearest store. before i finished he cut the call.

IS THIS THE SUPPORT TO PROVIDE TO A CUSTOMARE , I AM OLD CUSTOMARE FOR AIRTEL. THIS KIND OF SUPPORT FORCING ME TO GO FOR OTHER PROVIDER.
WHO IS RESPONSIBLE FOR WASTAGE OF MY TIME . WHO GONA PAY FOR IT.

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MISGUIDANCE AND SPOILING THE IMAGE OF THE COMPANY

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