| Name of Complainant | |
| Date of Complaint | August 24, 2019 |
| Name(s) of companies complained against | Tata Sky |
| Category of complaint | Miscellaneous |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Yesterday I got a call at around 1:00 pm from your call center agent Shally, she told me that my current month bill amount is 500 plus. But same will reduce as 350 monthly because I am valuable customer of TATA Sky. I asked her 3 times on the monthly bill amount and she confirmed me that the amount will be same as 350/-.
Now I checked the monthly bill amount today morning and I found that is showing 550. Hence I want clarification on the miscommunication from your side. Further its second time when you have miscommunicated to me.
I want to change my bill amount with as communicated by your call center agent.
Regards
9716545461/9873676755/7982474867
Image Uploaded by Suresh Kumar:
Hi, we always make sure our customers are delighted with us all the time. We’re looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.
We hope that your concern has been resolved! Let us know if you require further assistance, we will be glad to help!